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Ordering Guide

Ordering guide

Four steps. Most first orders go wrong at step two or three, so those are the ones worth reading twice.

1 — Register before you shop

Create the LitBuy account first. Accounts opened through a link on this site are registered as partner accounts from the start; there is no way to attach a referral to an account that already exists. Verify your email and set up a payment method at the same time — doing it later, mid-order, is where people get stuck.

2 — Open the item and read the cart carefully

The button on each product page opens the same item inside LitBuy. Before adding it to the cart, confirm three things: the variant, the size, and the price. The reference price printed on this site is a snapshot in CNY and is not a quote. If the seller has changed the listing, the cart is what tells you.

3 — Treat the warehouse photos as the decision

LitBuy buys the item and the seller ships it to their warehouse in China rather than to you. When it lands, it is photographed and the images appear in your account, usually within a day or two. This is the only inspection you will ever get, and it happens before the item leaves the country.

Look for the specific defect named on that product's page. If the item does not match the listing, request a return or exchange there and then — the seller still has it, and the return is a domestic one. After the item ships internationally, this option is gone for good.

4 — Consolidate before you ship

Once everything has arrived and been approved, choose a shipping line and pay the postage. Postage is charged by weight, so the per-item cost collapses as you add items to the same parcel. Build the parcel up over a few weeks rather than shipping each purchase immediately — that single habit is worth more than any discount.

Budget lines take 15 to 30 days and cost the least. Express lines run 7 to 12 days. Both are tracked, and neither is fast.

Five things that catch people out